The ‘Hidden Factory’ of white-collar work represents a massive yet invisible problem. Employees spend 20-40% of their time on repetitive screen-based tasks, creating inefficiencies across organizations. HR onboarding alone wastes 3-5 days per hire due to disconnected systems and shadow processes. These inefficiencies lead to costly outcomes, including security vulnerabilities caused by ‘zombie accounts.’
Traditional Robotic Process Automation (RPA) has failed to address this issue effectively, with 30-50% of bots breaking due to flawed assumptions. RPA solutions rely on employee interviews, which often omit exception paths and real-world nuances, resulting in high failure rates. Enterprises face increasing pressure to automate, yet current tools fall short.
The EON Desktop Agent revolutionizes process automation by shifting the paradigm from assumption-based to observation-based workflows. Instead of relying on interviews and idealized paths, the EON system observes real user behavior, capturing screen-based processes in their entirety, including workarounds and exception paths. This ensures greater accuracy and reliability.
By leveraging advanced LLMs, the EON Desktop Agent semantically understands screen content and automates processes with over 80% confidence. This privacy-first solution also integrates human oversight, ensuring compliance and reducing risks, while delivering tangible ROI for enterprises.
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