Transforming Customer Support: EON Reality’s AI Support Assistant Brings Spatial AI to the Forefront of Service Excellence.

IRVINE, CA – December 10, 2023 – EON Reality, a pioneer in spatial artificial intelligence, proudly introduces the AI Support Assistant, an innovative solution designed to redefine customer support and service across various industries.

Transforming Customer Support with Spatial AI: The AI Support Assistant utilizes spatial AI to provide an unparalleled customer support experience, combining real-time assistance with advanced problem-solving capabilities.

Key Benefits:

  1. Enhanced Support Efficiency: Delivers instant, accurate support, significantly reducing resolution times.
  2. Cost Reduction: Offers a more economical alternative to traditional support models.
  3. Improved Customer Satisfaction: Ensures high-quality, consistent customer interactions.

Innovative Features:

  • Geo-Location Awareness: Precise spatial awareness for relevant, contextual support.
  • Advanced Object Recognition: Identifies and troubleshoots issues with high accuracy.
  • Multilingual Capabilities: Communicates effectively in over 80 languages.

Industry Applications: Particularly effective in sectors like manufacturing, healthcare, technology, and energy, where quick and accurate support is crucial.

ROI Analysis: The AI Support Assistant not only enhances customer satisfaction by 20% but also reduces support staff costs, leading to substantial operational savings and increased sales.

From EON Reality’s Chairman: “The AI Support Assistant represents our vision of integrating advanced AI into everyday business operations, providing unmatched support and enhancing customer experiences,” says Dan Lejerskar, EON Reality’s Chairman.


About EON Reality

EON Reality is a leading company in Artificial Intelligence-powered Augmented and Virtual Reality-based experience creation for education and industry. EON Reality’s 25 years of existence and success are tied to its belief that knowledge is a human right and should be available, accessible, and affordable for every person on the planet. To carry this out, EON Reality developed and launched EON-XR, a SaaS-based platform dedicated to the democratization of XR content creation that brings code-free XR development and publishing to smartphones, tablets, laptops, and any other XR-focused devices. EON-XR and many of EON Reality’s other solutions can be used in devices of different sizes, in different shapes and at different types of locations: from hand-held mobile devices, to head-mounted displays, to large-scale screens, and even at mega-size facilities. EON Reality’s global network now comprises more than 1.8 million licenses who are collectively building a vast digital community in more than 75 locations. EON Reality has also created the world’s leading XR library for education and industry with access to at least 6 million assets and counting. For further information, visit