[vc_row type= »in_container » full_screen_row_position= »middle » column_margin= »default » scene_position= »center » text_color= »dark » text_align= »left » overlay_strength= »0.3″ shape_divider_position= »bottom » bg_image_animation= »none »][vc_column column_padding= »no-extra-padding » column_padding_position= »all » background_color_opacity= »1″ background_hover_color_opacity= »1″ column_link_target= »_self » column_shadow= »none » column_border_radius= »none » width= »1/1″ tablet_width_inherit= »default » tablet_text_alignment= »default » phone_text_alignment= »default » overlay_strength= »0.3″ column_border_width= »none » column_border_style= »solid » bg_image_animation= »none »][vc_column_text] Transforming Customer Support: EON Reality’s AI Support Assistant Brings Spatial AI to the Forefront of Service Excellence.

IRVINE, CA – December 10, 2023 – EON Reality, a pioneer in spatial artificial intelligence, proudly introduces the AI Support Assistant, an innovative solution designed to redefine customer support and service across various industries.

Transforming Customer Support with Spatial AI: The AI Support Assistant utilizes spatial AI to provide an unparalleled customer support experience, combining real-time assistance with advanced problem-solving capabilities.

Key Benefits:

  1. Enhanced Support Efficiency: Delivers instant, accurate support, significantly reducing resolution times.
  2. Cost Reduction: Offers a more economical alternative to traditional support models.
  3. Improved Customer Satisfaction: Ensures high-quality, consistent customer interactions.

Innovative Features:

  • Geo-Location Awareness: Precise spatial awareness for relevant, contextual support.
  • Advanced Object Recognition: Identifies and troubleshoots issues with high accuracy.
  • Multilingual Capabilities: Communicates effectively in over 80 languages.

Industry Applications: Particularly effective in sectors like manufacturing, healthcare, technology, and energy, where quick and accurate support is crucial.

ROI Analysis: The AI Support Assistant not only enhances customer satisfaction by 20% but also reduces support staff costs, leading to substantial operational savings and increased sales.

From EON Reality’s Chairman: « The AI Support Assistant represents our vision of integrating advanced AI into everyday business operations, providing unmatched support and enhancing customer experiences, » says Dan Lejerskar, EON Reality’s Chairman.

 

About EON Reality

EON Reality is a leading company in Artificial Intelligence-powered Augmented and Virtual Reality-based experience creation for education and industry. EON Reality’s 25 years of existence and success are tied to its belief that knowledge is a human right and should be available, accessible, and affordable for every person on the planet. To carry this out, EON Reality developed and launched EON-XR, a SaaS-based platform dedicated to the democratization of XR content creation that brings code-free XR development and publishing to smartphones, tablets, laptops, and any other XR-focused devices. EON-XR and many of EON Reality’s other solutions can be used in devices of different sizes, in different shapes and at different types of locations: from hand-held mobile devices, to head-mounted displays, to large-scale screens, and even at mega-size facilities. EON Reality’s global network now comprises more than 1.8 million licenses who are collectively building a vast digital community in more than 75 locations. EON Reality has also created the world’s leading XR library for education and industry with access to at least 6 million assets and counting. For further information, visit www.eonreality.com.[/vc_column_text][/vc_column][/vc_row]