Transforming Customer Support: EON Reality’s AI Support Assistant Brings Spatial AI to the Forefront of Service Excellence.
IRVINE, CA – December 10, 2023 – EON Reality, a pioneer in spatial artificial intelligence, proudly introduces the AI Support Assistant, an innovative solution designed to redefine customer support and service across various industries.
Transforming Customer Support with Spatial AI: The AI Support Assistant utilizes spatial AI to provide an unparalleled customer support experience, combining real-time assistance with advanced problem-solving capabilities.
Key Benefits:
- Enhanced Support Efficiency: Delivers instant, accurate support, significantly reducing resolution times.
- Cost Reduction: Offers a more economical alternative to traditional support models.
- Improved Customer Satisfaction: Ensures high-quality, consistent customer interactions.
Innovative Features:
- Geo-Location Awareness: Precise spatial awareness for relevant, contextual support.
- Advanced Object Recognition: Identifies and troubleshoots issues with high accuracy.
- Multilingual Capabilities: Communicates effectively in over 80 languages.
Industry Applications: Particularly effective in sectors like manufacturing, healthcare, technology, and energy, where quick and accurate support is crucial.
ROI Analysis: The AI Support Assistant not only enhances customer satisfaction by 20% but also reduces support staff costs, leading to substantial operational savings and increased sales.
From EON Reality’s Chairman: « The AI Support Assistant represents our vision of integrating advanced AI into everyday business operations, providing unmatched support and enhancing customer experiences, » says Dan Lejerskar, EON Reality’s Chairman.
About EON Reality
EON Reality is a leading company in Artificial Intelligence-powered Augmented and Virtual Reality-based experience creation for education and industry. EON Reality’s 25 years of existence and success are tied to its belief that knowledge is a human right and should be available, accessible, and affordable for every person on the planet. To carry this out, EON Reality developed and launched EON-XR, a SaaS-based platform dedicated to the democratization of XR content creation that brings code-free XR development and publishing to smartphones, tablets, laptops, and any other XR-focused devices. EON-XR and many of EON Reality’s other solutions can be used in devices of different sizes, in different shapes and at different types of locations: from hand-held mobile devices, to head-mounted displays, to large-scale screens, and even at mega-size facilities. EON Reality’s global network now comprises more than 1.8 million licenses who are collectively building a vast digital community in more than 75 locations. EON Reality has also created the world’s leading XR library for education and industry with access to at least 6 million assets and counting. For further information, visit www.eonreality.com.
